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Tuesday, September 28, 2010

Opening Weekend

On September 24th, 2010, we had our opening day. The weather was perfect and our anticipation was high for a very successful night. Unfortunately, Murphy's Law intervened and it was a total nightmare. Equipment breakdowns, props not working correctly, actors not on their game, yes, even I was feeling a bit off, and other workers not wanting to do what they were supposed to be doing.

Besides all of the hassle, we actually put on a good show according to our satisfied customers. And that is the bottom line. Satisfying the customers. They are the ones that will make your Haunt, or any other business for that matter, a success or failure. If you do not give them a quality product, they will go elsewhere.

By the next day of operation, we had a lot of the bugs worked out of the system. Uncooperative actors were sent up the hill, props were fixed, and overall it was a very satisfying night.

We may have had a bumpy start, but it looks as if this season will end up being our best yet. Happy Haunting.

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